“Disappointment is against our policy” here at Jumbo Luxury Cars. To see how we follow through on this promise, take a look at what other visitors have had to say about their experience working with us. We are confident that the reviews will serve as an endorsement of everything we are trying to do here at Jumbo Luxury Cars. If you have recently paid us a visit, get in touch with our team and let us know how we did.
Jumbo Luxury Cars is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
4.9 out of 5 stars
To be honest, we were hesitant about visiting Jumbo Luxury Cars because they had my dream car at what seemed to be a ridiculously low price for the low mileage on the car. We are very cautious and always do a lot of research. It was all legit. We called to be sure it was still available and told them we'd be there around 7 pm. The salesman, Credo, asked for some information over the phone and by text about our potential trade in vehicle which I will admit I thought was odd but in the end, it was helpful because we got some of the nonsense out of the way ahead of time. And we eventually learned that this is because they do a lot of out of state deals. We test drove the car and decided to move forward so we secured our own financing that evening and the next day, we exchanged a few calls with some details and when we arrived at about 7 pm again, paperwork was printed and ready to be signed. It was so much faster than a traditional dealership!! Credo and Jason were incredibly nice and patient with us. Jason is clearly a pro and has all the paperwork down to a science. We were happy to be Credo's first sale at Jumbo as he just started there a few weeks ago - a true gentleman. He even called the next day to make sure all was good. I will say, we did accidentally walk into the dealership next door not realizing we were in the wrong place on the first visit - that place gave us a very uneasy feeling. If we had to say anything negative about Jumbo, it would be that the car wasn't detailed really well but in the end, that isn't enough to lower our review.... More
If you want to buy a luxury car- make sure to contact Adam at the Jumbo dealership. Adam goes above and beyond for his customers. Adam is courteous, respectful, honest, communicative and most importantly he trad you like his own family. I have purchased lots of cars from many dealership with many different type of sales associates- None has ever been like Adam.
To Jumbo dealership: I am sure all of your associate are great which shows your management. Adam has to be recognize for the job well done! I never have seen anyone work so late and so early. He is exceptional salesman!!
Thank you Adam for all you did! My next purchase will be through you!... More
Lowest prices no hassle. Bought a beautiful Mercedes from Jumbo Luxury cars. I got a great deal. The process was smooth, easy and quick. Justin was fabulous to work with, available when I had questions, detail oriented and fun!
OUTSTANDING EXPERIENCE !!!!!!!!!!!!! Visited Jumbo Luxury for the first time just before they closed and met Omar. Omar not only provided excellent customer service but got us keys in hand ready to drive off the lot in about an hour. I will definitely be a repeat customer and refer my friends and family here. I would also refer them to Omar who represented the Jumbo Luxury brand at it's pinnacle without hesitation. Every question we had he answered professionally and treated us with the up mostrespect.... More
Before working with Kevin, we had a bad car shopping experience in our state in which the dealership submitted our application and then sold vehicle hours later the same day. We almost gave up on our car shopping until we met Kevin.
We were fortunate to meet Kevin. From the start, he was very friendly, professional, personable, and knowledgeable. He also was very straightforward ‘no gimmicks.’ Kevin always communicated promptly and effectively. In addition, kept in consideration of the time difference between pacific and eastern time when communicating with us.
Overall, Kevin went above and beyond to successfully get us the same “specific style” Mercedes Benz we wanted. He not only made the process as smooth as possible but he also reassured us that we wouldn’t go through same experience as we had before.
This was the first time we ever purchased a vehicle from across the country and we would do it again! We are satisfied with our experience and amazed how smooth it went! We highly recommend working with Kevin as we will be in the future!... More
5 stars isn’t enough for Adam! He has gone above and beyond to make sure I was completely satisfied with the car I purchased. Even after I took the car home he was available for me to answer any question. My first visit there I left with the CLA 250 that I had been looking for from the color, low miles for the year, lower payments and the BEST price I had come across while car shopping. Mercedes Benz couldn’t even deliver and I visited two different Locations twice!! Once I decided what I wanted the process was done within an hour. I’d definitely recommend friends and family to Jumbo. Hands down the best Christmas in a while! Everyone was pleasant to me. Thank you so much!!!!!!... More
Great experience with jumbo luxury. Good price on an Audi S5 Convertible lowest in the nation. Had an issue with the roof alignment but Adam helped get it fixed before purchase. Moe finalized the purchase and everything was quick. Note they are like CarMax and will not negotiate the price lower. The price they offer is good though. If I had to say anything bad it would be their cleaning and detail team was not impressive. The car was still dirty but nothing major. Very happy purchase
Great experience. I was very nervous about buying a car out of town and didn't know the process, but Adam walked me through it. Any problems I had were taken care of in a timely manner, and Adam gave me his personal number in case I had any questions at any time. I was given every piece of information you would need about the car including the car fax which really puts the mind at ease. Highly recommend Adam, made the process easier than when I bought a car from a local physical dealer.
I’m giving Adam from Jumbo luxury cars 5 stars because being in the business myself, I understand all aspects of the deal and he exceeded all expectations. I have been looking for a Jeep for over 8 months and have dealt with numerous old school dealers who looked at me being a 25yr old woman and thought they could pull my leg. Adam was even younger than me but outsold all 9 dealers I have previously visited. And it’s not even a Jeep dealer. Attentive, responsive, and true to his word.
My father passed away the day before I purchased my Jeep and my financial situation isn’t the greatest at the moment but I had to have THIS Jeep as a tribute to the Jeep my father once owned. Knowing all that Adam did everything possible to make this deal go smoothly for me.
He understood my distance and helped me over the phone. He took a very detailed video of the entire car showing any little scratch he could find. He followed up on every request and when I finally came in and test drove the negotiation was easy, the price was outstanding and he even fixed the concerns I had immediately. Even things they have popped up after the fact Adam is still proving his loyalty to the sale. I am so grateful I choose this dealership and was helped by Adam. More dealers should have more salesman with this mindset. Thank you ADAM!!
Kevin was a pleasure to work with. He was informative and expedited the video disclosing everything about the car. The video was very detailed and honest. Other than a strong New York accent, I wish I had this experience buying all my cars. Kevin was great. ??